FAQS

Have questions about our towing and roadside assistance? We’ve answered the most common ones so you know exactly what to expect when you call Express Towing.

Your Towing & Roadside Assistance Questions Answered

At Express Towing, we believe in making every service transparent and stress-free. That’s why we’ve put together answers to the questions our customers ask most about towing, roadside help, recovery, and vehicle transport. Whether you’re in Concord, Walnut Creek, or Martinez, CA, you can count on us for clear information and reliable 24/7 support.

What areas do you provide towing services in?

We serve the Bay Area including Concord, Walnut Creek, Martinez, Hayward, Fremont, Oakland, and San Francisco, CA, with fast and reliable towing and roadside assistance.

Do you offer 24/7 towing and roadside assistance?

Yes, Express Towing operates 24 hours a day, 7 days a week, including holidays, to handle all types of emergencies.

What types of vehicles can you tow?

We tow cars, motorcycles, SUVs, light-duty and medium-duty trucks, and even specialty vehicles using flatbed and heavy-duty towing equipment.

How fast can you arrive for an emergency call?

Response times vary by location, but in most cases, we can reach you in 20–30 minutes within Concord, Walnut Creek, and Martinez.

What is emergency roadside assistance?

Emergency roadside assistance includes services like jump starts, flat tire changes, fuel delivery, lockout assistance, winch-out recovery, and more.

Do you provide long-distance hauling?

Yes, we offer long-distance vehicle transport for customers who need their cars or motorcycles safely delivered between cities or across counties.

Can you remove junk cars?

Absolutely! We provide junk car removal and vehicle transport services, often with same-day pickup and eco-friendly disposal.

Do you handle accident recovery towing?

Yes, our team is trained in accident recovery towing to safely move damaged vehicles from accident scenes and deliver them to repair shops.

Is roadside assistance available for motorcycles?

Yes, we provide towing and emergency roadside assistance for motorcycles in Concord, Walnut Creek, Martinez, and the surrounding Bay Area.

How much does towing or roadside assistance cost?

Pricing depends on the service, distance, and vehicle type. However, Express Towing offers competitive rates with no hidden fees—you’ll always know the cost upfront.